Don Peppers

Don Peppers is an American advertising executive, author, and was a founding partner of Peppers & Rogers Group, a global customer-strategy consulting firm sold in 2010 to business process outsourcer TeleTech Holdings, Inc.. Provided by Wikipedia
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    La empresa en movimiento: innovar y reinventarse ante la crisis del corto plazo /
    by Peppers, Don. 1950-
    Published 2008
    Book
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