The visible OPS handbook: implementing ITIL in practical and auditable steps /
| Main Author: | |
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| Other Authors: | , |
| Format: | Book |
| Language: | Spanish English |
| Published: |
Oregon:
IT Process Institute,
2010.
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| Edition: | First edition revised / |
| Subjects: |
| Physical Description: | 100 páginas: tab 20 cm |
|---|---|
| Bibliography: | incl. ape. |
| ISBN: | 0-9755686-1-2 |