The visible OPS handbook: implementing ITIL in practical and auditable steps /
| Auteur principal: | |
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| Autres auteurs: | , |
| Format: | Livre |
| Langue: | Spanish English |
| Publié: |
Oregon:
IT Process Institute,
2010.
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| Édition: | First edition revised / |
| Sujets: |
Table des matières:
- Phase one: stabilize the patient and modify first response
- Phase two: catch & release and find fragile artifacts projects
- Phase three: create a repeatable build library
- Phase four: continual improvement.