The visible OPS handbook: implementing ITIL in practical and auditable steps /
| Príomhchruthaitheoir: | |
|---|---|
| Rannpháirtithe: | , |
| Formáid: | LEABHAR |
| Teanga: | Spanish English |
| Foilsithe / Cruthaithe: |
Oregon:
IT Process Institute,
2010.
|
| Eagrán: | First edition revised / |
| Ábhair: |
Clár na nÁbhar:
- Phase one: stabilize the patient and modify first response
- Phase two: catch & release and find fragile artifacts projects
- Phase three: create a repeatable build library
- Phase four: continual improvement.