The visible OPS handbook: implementing ITIL in practical and auditable steps /
मुख्य लेखक: | |
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अन्य लेखक: | , |
स्वरूप: | पुस्तक |
भाषा: | Spanish English |
प्रकाशित: |
Oregon:
IT Process Institute,
2010.
|
संस्करण: | First edition revised / |
विषय: |
विषय - सूची:
- Phase one: stabilize the patient and modify first response
- Phase two: catch & release and find fragile artifacts projects
- Phase three: create a repeatable build library
- Phase four: continual improvement.