The visible OPS handbook: implementing ITIL in practical and auditable steps /
| 第一著者: | |
|---|---|
| その他の著者: | , |
| フォーマット: | 図書 |
| 言語: | Spanish English |
| 出版事項: |
Oregon:
IT Process Institute,
2010.
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| 版: | First edition revised / |
| 主題: |
目次:
- Phase one: stabilize the patient and modify first response
- Phase two: catch & release and find fragile artifacts projects
- Phase three: create a repeatable build library
- Phase four: continual improvement.