The visible OPS handbook: implementing ITIL in practical and auditable steps /
| Yazar: | |
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| Diğer Yazarlar: | , |
| Materyal Türü: | Kitap |
| Dil: | Spanish English |
| Baskı/Yayın Bilgisi: |
Oregon:
IT Process Institute,
2010.
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| Edisyon: | First edition revised / |
| Konular: |
İçindekiler:
- Phase one: stabilize the patient and modify first response
- Phase two: catch & release and find fragile artifacts projects
- Phase three: create a repeatable build library
- Phase four: continual improvement.