The visible OPS handbook: implementing ITIL in practical and auditable steps /
| 主要作者: | |
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| 其他作者: | , |
| 格式: | 圖書 |
| 語言: | Spanish English |
| 出版: |
Oregon:
IT Process Institute,
2010.
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| 版: | First edition revised / |
| 主題: |
書本目錄:
- Phase one: stabilize the patient and modify first response
- Phase two: catch & release and find fragile artifacts projects
- Phase three: create a repeatable build library
- Phase four: continual improvement.