Cita APA (7th ed.)

Tim, . M. (2011). ITIL V3 Foundation Complete Certification Kit: Study book and eLearning program. Editorial Emereo Pty Ltd.

Cita Chicago (17th ed.)

Tim, Malone. ITIL V3 Foundation Complete Certification Kit: Study Book and ELearning Program. La Vergne: Editorial Emereo Pty Ltd, 2011.

Cita MLA (8th ed.)

Tim, Malone. ITIL V3 Foundation Complete Certification Kit: Study Book and ELearning Program. Editorial Emereo Pty Ltd, 2011.