Tim, . M. (2011). ITIL V3 Foundation Complete Certification Kit: Study book and eLearning program. Editorial Emereo Pty Ltd.
Citazione stile Chigago Style (17a edizione)Tim, Malone. ITIL V3 Foundation Complete Certification Kit: Study Book and ELearning Program. La Vergne: Editorial Emereo Pty Ltd, 2011.
Citatione MLA (8a ed.)Tim, Malone. ITIL V3 Foundation Complete Certification Kit: Study Book and ELearning Program. Editorial Emereo Pty Ltd, 2011.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.