Tim, . M. (2011). ITIL V3 Foundation Complete Certification Kit: Study book and eLearning program. Editorial Emereo Pty Ltd.
芝加哥风格引文Tim, Malone. ITIL V3 Foundation Complete Certification Kit: Study Book and ELearning Program. La Vergne: Editorial Emereo Pty Ltd, 2011.
MLA引文Tim, Malone. ITIL V3 Foundation Complete Certification Kit: Study Book and ELearning Program. Editorial Emereo Pty Ltd, 2011.
警告：这些引文格式不一定是100％准确.