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191205s2011 xxuaaaa|r|||| 001 0 eng a |
| 650 |
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7 |
|a Tecnologías de información
|9 4071
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| 999 |
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|c 158386
|d 158386
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| 020 |
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|a 978-1-74244-248-8
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| 040 |
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|a UCuenca-cdrjbv
|b spa
|c Ucuenca
|e rda
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|a eng
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| 082 |
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|2 22
|a 371.334
|c 27892229
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| 100 |
1 |
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|9 247776
|a Tim, Malone.
|e autor
|
| 245 |
1 |
0 |
|a ITIL V3 Foundation Complete Certification Kit:
|b study book and eLearning program /
|
| 264 |
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1 |
|a La Vergne:
|b Editorial Emereo Pty Ltd,
|c 2011.
|
| 300 |
|
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|a 256 páginas:
|b ilu
|c 25 cm
|
| 336 |
|
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|2 rdacontent
|a texto
|b txt
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| 337 |
|
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|2 rdamedia
|a no mediado
|b n
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| 338 |
|
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|2 rdacarrier
|a volumen
|b nc
|
| 504 |
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|a incl. ind.
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| 505 |
1 |
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|a Common terminology -- The service lifecycle -- Service strategy -- Service design -- Service transition -- Service operation -- Continual service improvement -- ITIL Foundation exam tips -- Answer for review questions.
|
| 942 |
|
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|2 ddc
|c BK
|z luis.lescanob@ucuenca.edu.ec
|