Damelio, R. The basics of process mapping (2a ed.).
Lua i Stíl Chicago (17ú heag.)Damelio, Robert. The Basics of Process Mapping. 2a ed.
Lua MLA (8ú heag.)Damelio, Robert. The Basics of Process Mapping. 2a ed.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.