The basics of process mapping
The first edition of this bestselling resource has been incorporated into the curriculum at forward thinking universities, in-house corporate improvement approaches, and the United Nations' headquarters. Updated with new chapters and new tools to identify and isolate processes, this new edition...
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | Spanish English |
| Edition: | 2a ed. |
| Subjects: |
| Summary: | The first edition of this bestselling resource has been incorporated into the curriculum at forward thinking universities, in-house corporate improvement approaches, and the United Nations' headquarters. Updated with new chapters and new tools to identify and isolate processes, this new edition explains how to use process mapping to initiate any improvement effort. It explains how to employ the three levels framework to draw distinct maps for the same work at the organization, process, and job/performer levels. |
|---|---|
| Physical Description: | ix; 173 páginas: ilu 23 cm |
| Bibliography: | incl. ref. |
| ISBN: | 9781563273766 |