The basics of process mapping

The first edition of this bestselling resource has been incorporated into the curriculum at forward thinking universities, in-house corporate improvement approaches, and the United Nations' headquarters. Updated with new chapters and new tools to identify and isolate processes, this new edition...

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Bibliographic Details
Main Author: Damelio, Robert
Format: Book
Language:Spanish
English
Edition:2a ed.
Subjects:

MARC

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520 3 |a The first edition of this bestselling resource has been incorporated into the curriculum at forward thinking universities, in-house corporate improvement approaches, and the United Nations' headquarters. Updated with new chapters and new tools to identify and isolate processes, this new edition explains how to use process mapping to initiate any improvement effort. It explains how to employ the three levels framework to draw distinct maps for the same work at the organization, process, and job/performer levels. 
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650 |a Work design  |9 105450 
650 |a Flow charts  |9 105451 
650 |a Organizational effectiveness  |9 105452 
650 |a Management  |9 66598 
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