APA (7th ed.) Citation

Stickdorn, M., & Schneider, J. This is service design thinking: Basics, tools, cases.

Chicago Style (17th ed.) Citation

Stickdorn, Marc, and Jakob Schneider. This Is Service Design Thinking: Basics, Tools, Cases.

MLA (8th ed.) Citation

Stickdorn, Marc, and Jakob Schneider. This Is Service Design Thinking: Basics, Tools, Cases.

Warning: These citations may not always be 100% accurate.