This is service design thinking: basics, tools, cases

How to design and market services to create outstanding customer experiences Service design thinking is the designing and marketing of services that improve the customer experience, and the interactions between the service providers and the customers. If you have two coffee shops right next to each...

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Chi tiết về thư mục
Tác giả khác: Stickdorn, Marc, Schneider, Jakob
Định dạng: Sách
Ngôn ngữ:Spanish
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