Examining Factors of Acceptance and Use of Technology in Digital Services in the Context of Ecuador

Today, users of digital services demand sophisticated quality attributes to decide for their adoption. Thus, knowing which factors influence the acceptance and use of technologies for the adoption of digital services is most relevant for planning and designing such services. Despite the existence of...

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Main Author: Prado Cabrera, Katerine Daniela
Format: ARTÍCULO DE CONFERENCIA
Language:es_ES
Published: Springer Science and Business Media Deutschland GmbH 2024
Subjects:
Online Access:http://dspace.ucuenca.edu.ec/handle/123456789/44051
https://www.scopus.com/record/display.uri?eid=2-s2.0-85172142735&origin=resultslist&sort=plf-f&src=s&sid=dd2fa2109dcb222b483e874a0a17b3fa&sot=b&sdt=b&s=TITLE-ABS-KEY%28Examining+Factors+of+Acceptance+and+Use+of+Technology+in+Digital+Services+in+the+Context+of+Ecuador%29&sl=114&sessionSearchId=dd2fa2109dcb222b483e874a0a17b3fa&relpos=0
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author Prado Cabrera, Katerine Daniela
author_facet Prado Cabrera, Katerine Daniela
author_sort Prado Cabrera, Katerine Daniela
collection DSpace
description Today, users of digital services demand sophisticated quality attributes to decide for their adoption. Thus, knowing which factors influence the acceptance and use of technologies for the adoption of digital services is most relevant for planning and designing such services. Despite the existence of a variety of research on techniques and models of acceptance and use, little research exists for understanding the behavior of these factors by economic activity, and users’ demographic attributes, like gender, age, educational level, and location, in the context of digital services in Ecuador. Aiming at filling this research gap, this article presents; 1) a selective state-of-the-art review on the proposed topic: 2) based on case study methodology complemented with survey research method, an analysis of the results obtained from the behavior of the factors of acceptance and use of digital services by the units of analysis in Ecuador; and 3) a characterization of the variable behavior of the factors of acceptance and use of digital services in general and by unit of analysis. The main contribution of our research is that the obtained results provide insights and knowledge about factors required for users to accept, use and adopt digital services in Ecuador.
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spelling oai:dspace.ucuenca.edu.ec:123456789-440512024-03-05T13:36:56Z Examining Factors of Acceptance and Use of Technology in Digital Services in the Context of Ecuador Prado Cabrera, Katerine Daniela Acceptance and usage factors Scrum Bot Survey Digital transformation Digital services Design thinking Characterization Case study Today, users of digital services demand sophisticated quality attributes to decide for their adoption. Thus, knowing which factors influence the acceptance and use of technologies for the adoption of digital services is most relevant for planning and designing such services. Despite the existence of a variety of research on techniques and models of acceptance and use, little research exists for understanding the behavior of these factors by economic activity, and users’ demographic attributes, like gender, age, educational level, and location, in the context of digital services in Ecuador. Aiming at filling this research gap, this article presents; 1) a selective state-of-the-art review on the proposed topic: 2) based on case study methodology complemented with survey research method, an analysis of the results obtained from the behavior of the factors of acceptance and use of digital services by the units of analysis in Ecuador; and 3) a characterization of the variable behavior of the factors of acceptance and use of digital services in general and by unit of analysis. The main contribution of our research is that the obtained results provide insights and knowledge about factors required for users to accept, use and adopt digital services in Ecuador. La plata 2024-03-05T13:36:51Z 2024-03-05T13:36:51Z 2023 ARTÍCULO DE CONFERENCIA 978-303140941-7 1865-0937 http://dspace.ucuenca.edu.ec/handle/123456789/44051 https://www.scopus.com/record/display.uri?eid=2-s2.0-85172142735&origin=resultslist&sort=plf-f&src=s&sid=dd2fa2109dcb222b483e874a0a17b3fa&sot=b&sdt=b&s=TITLE-ABS-KEY%28Examining+Factors+of+Acceptance+and+Use+of+Technology+in+Digital+Services+in+the+Context+of+Ecuador%29&sl=114&sessionSearchId=dd2fa2109dcb222b483e874a0a17b3fa&relpos=0 10.1007/978-3-031-40942-4_13 es_ES application/pdf Springer Science and Business Media Deutschland GmbH Communications in Computer and Information Science
spellingShingle Acceptance and usage factors
Scrum
Bot
Survey
Digital transformation
Digital services
Design thinking
Characterization
Case study
Prado Cabrera, Katerine Daniela
Examining Factors of Acceptance and Use of Technology in Digital Services in the Context of Ecuador
title Examining Factors of Acceptance and Use of Technology in Digital Services in the Context of Ecuador
title_full Examining Factors of Acceptance and Use of Technology in Digital Services in the Context of Ecuador
title_fullStr Examining Factors of Acceptance and Use of Technology in Digital Services in the Context of Ecuador
title_full_unstemmed Examining Factors of Acceptance and Use of Technology in Digital Services in the Context of Ecuador
title_short Examining Factors of Acceptance and Use of Technology in Digital Services in the Context of Ecuador
title_sort examining factors of acceptance and use of technology in digital services in the context of ecuador
topic Acceptance and usage factors
Scrum
Bot
Survey
Digital transformation
Digital services
Design thinking
Characterization
Case study
url http://dspace.ucuenca.edu.ec/handle/123456789/44051
https://www.scopus.com/record/display.uri?eid=2-s2.0-85172142735&origin=resultslist&sort=plf-f&src=s&sid=dd2fa2109dcb222b483e874a0a17b3fa&sot=b&sdt=b&s=TITLE-ABS-KEY%28Examining+Factors+of+Acceptance+and+Use+of+Technology+in+Digital+Services+in+the+Context+of+Ecuador%29&sl=114&sessionSearchId=dd2fa2109dcb222b483e874a0a17b3fa&relpos=0
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