Patient Safety Culture in a Tertiary Hospital: A Cross-Sectional Study

Patient safety (PS) culture is the set of values and norms common to the individuals of an organization. Assessing the culture is a priority to improve the quality and PS of hospital services. This study was carried out in a tertiary hospital to analyze PS culture among the professionals and to dete...

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主要な著者: Segura-García, María Teresa, Castro Vida, María Ángeles, García Martin, Manuel, Álvarez-Ossorio-García de Soria, Reyes, Cortés Rodríguez, Alda Elena, López Rodríguez, María Del Mar
フォーマット: info:eu-repo/semantics/article
言語:English
出版事項: MDPI 2023
主題:
オンライン・アクセス:http://hdl.handle.net/10835/14230
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author Segura-García, María Teresa
Castro Vida, María Ángeles
García Martin, Manuel
Álvarez-Ossorio-García de Soria, Reyes
Cortés Rodríguez, Alda Elena
López Rodríguez, María Del Mar
author_facet Segura-García, María Teresa
Castro Vida, María Ángeles
García Martin, Manuel
Álvarez-Ossorio-García de Soria, Reyes
Cortés Rodríguez, Alda Elena
López Rodríguez, María Del Mar
author_sort Segura-García, María Teresa
collection DSpace
description Patient safety (PS) culture is the set of values and norms common to the individuals of an organization. Assessing the culture is a priority to improve the quality and PS of hospital services. This study was carried out in a tertiary hospital to analyze PS culture among the professionals and to determine the strengths and weaknesses that influence this perception. A cross-sectional descriptive study was carried out. The AHRQ Questionnaire on the Safety of Patients in Hospitals (SOPS) was used. A high perception of PS was found among the participants. In the strengths found, efficient teamwork, mutual help between colleagues and the support of the manager and head of the unit stood out. Among the weaknesses, floating professional templates, a perception of pressure and accelerated pace of work, and loss of relevant information on patient transfer between units and shift changes were observed. Among the areas for improvement detected were favoring feedback to front-line professionals, abandoning punitive measures and developing standardized tools that minimize the loss of information.
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spelling oai:repositorio.ual.es:10835-142302023-04-12T19:21:40Z Patient Safety Culture in a Tertiary Hospital: A Cross-Sectional Study Segura-García, María Teresa Castro Vida, María Ángeles García Martin, Manuel Álvarez-Ossorio-García de Soria, Reyes Cortés Rodríguez, Alda Elena López Rodríguez, María Del Mar adverse events AHRQ questionnaire hospital organization patient safety safety culture Patient safety (PS) culture is the set of values and norms common to the individuals of an organization. Assessing the culture is a priority to improve the quality and PS of hospital services. This study was carried out in a tertiary hospital to analyze PS culture among the professionals and to determine the strengths and weaknesses that influence this perception. A cross-sectional descriptive study was carried out. The AHRQ Questionnaire on the Safety of Patients in Hospitals (SOPS) was used. A high perception of PS was found among the participants. In the strengths found, efficient teamwork, mutual help between colleagues and the support of the manager and head of the unit stood out. Among the weaknesses, floating professional templates, a perception of pressure and accelerated pace of work, and loss of relevant information on patient transfer between units and shift changes were observed. Among the areas for improvement detected were favoring feedback to front-line professionals, abandoning punitive measures and developing standardized tools that minimize the loss of information. 2023-02-09T15:12:19Z 2023-02-09T15:12:19Z 2023-01-28 info:eu-repo/semantics/article 1660-4601 http://hdl.handle.net/10835/14230 10.3390/ijerph20032329 en https://www.mdpi.com/1660-4601/20/3/2329 Attribution-NonCommercial-NoDerivatives 4.0 Internacional http://creativecommons.org/licenses/by-nc-nd/4.0/ info:eu-repo/semantics/openAccess MDPI
spellingShingle adverse events
AHRQ questionnaire
hospital organization
patient safety
safety culture
Segura-García, María Teresa
Castro Vida, María Ángeles
García Martin, Manuel
Álvarez-Ossorio-García de Soria, Reyes
Cortés Rodríguez, Alda Elena
López Rodríguez, María Del Mar
Patient Safety Culture in a Tertiary Hospital: A Cross-Sectional Study
title Patient Safety Culture in a Tertiary Hospital: A Cross-Sectional Study
title_full Patient Safety Culture in a Tertiary Hospital: A Cross-Sectional Study
title_fullStr Patient Safety Culture in a Tertiary Hospital: A Cross-Sectional Study
title_full_unstemmed Patient Safety Culture in a Tertiary Hospital: A Cross-Sectional Study
title_short Patient Safety Culture in a Tertiary Hospital: A Cross-Sectional Study
title_sort patient safety culture in a tertiary hospital: a cross-sectional study
topic adverse events
AHRQ questionnaire
hospital organization
patient safety
safety culture
url http://hdl.handle.net/10835/14230
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