Consumers Felt Commitment Towards Retailers: Index Development and Validation
This work seeks to develop an index of the consumer's felt commitment towards the retailer through a formative scale. By using structural equation modeling (SEM), in particular the multiple indicators and multiple causes (MIMIC) model, as well as reflective and formative indicators, the methodo...
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| Format: | info:eu-repo/semantics/article |
| Language: | English |
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Springer
2024
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| Subjects: | |
| Online Access: | http://hdl.handle.net/10835/15039 https://doi.org/10.1007/s10869-004-0545-7 |
| _version_ | 1789406361073745920 |
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| author | Sánchez Pérez, Manuel Iniesta Bonillo, María Angeles |
| author_facet | Sánchez Pérez, Manuel Iniesta Bonillo, María Angeles |
| author_sort | Sánchez Pérez, Manuel |
| collection | DSpace |
| description | This work seeks to develop an index of the consumer's felt commitment towards the retailer through a formative scale. By using structural equation modeling (SEM), in particular the multiple indicators and multiple causes (MIMIC) model, as well as reflective and formative indicators, the methodology developed by Diamantopoulos and Winklhofer is applied in order to construct this index. To clarify the whole meaning of the concept, the article undertakes a thorough review of literature on felt commitment and formative index development. Several MIMIC models are developed in order to validate the index. The empirical study was carried out in the financial services sector. |
| format | info:eu-repo/semantics/article |
| id | oai:repositorio.ual.es:10835-15039 |
| institution | Universidad de Cuenca |
| language | English |
| publishDate | 2024 |
| publisher | Springer |
| record_format | dspace |
| spelling | oai:repositorio.ual.es:10835-150392024-01-10T14:10:20Z Consumers Felt Commitment Towards Retailers: Index Development and Validation Sánchez Pérez, Manuel Iniesta Bonillo, María Angeles Commitment Consumer-retailer relationships Formative index MIMIC model LISREL This work seeks to develop an index of the consumer's felt commitment towards the retailer through a formative scale. By using structural equation modeling (SEM), in particular the multiple indicators and multiple causes (MIMIC) model, as well as reflective and formative indicators, the methodology developed by Diamantopoulos and Winklhofer is applied in order to construct this index. To clarify the whole meaning of the concept, the article undertakes a thorough review of literature on felt commitment and formative index development. Several MIMIC models are developed in order to validate the index. The empirical study was carried out in the financial services sector. 2024-01-10T08:52:11Z 2024-01-10T08:52:11Z 2004 info:eu-repo/semantics/article Sánchez-Pérez, M., Iniesta-Bonillo, M.A. (2004). Consumers Felt Commitment Towards Retailers: Index Development and Validation. Journal of Business and Psychology 19, 141–159. https://doi.org/10.1007/s10869-004-0545-7 0889-3268 1573-353X http://hdl.handle.net/10835/15039 https://doi.org/10.1007/s10869-004-0545-7 en https://doi.org/10.1007/s10869-004-0545-7 Attribution-NonCommercial-NoDerivatives 4.0 Internacional http://creativecommons.org/licenses/by-nc-nd/4.0/ info:eu-repo/semantics/openAccess Springer |
| spellingShingle | Commitment Consumer-retailer relationships Formative index MIMIC model LISREL Sánchez Pérez, Manuel Iniesta Bonillo, María Angeles Consumers Felt Commitment Towards Retailers: Index Development and Validation |
| title | Consumers Felt Commitment Towards Retailers: Index Development and Validation |
| title_full | Consumers Felt Commitment Towards Retailers: Index Development and Validation |
| title_fullStr | Consumers Felt Commitment Towards Retailers: Index Development and Validation |
| title_full_unstemmed | Consumers Felt Commitment Towards Retailers: Index Development and Validation |
| title_short | Consumers Felt Commitment Towards Retailers: Index Development and Validation |
| title_sort | consumers felt commitment towards retailers: index development and validation |
| topic | Commitment Consumer-retailer relationships Formative index MIMIC model LISREL |
| url | http://hdl.handle.net/10835/15039 https://doi.org/10.1007/s10869-004-0545-7 |
| work_keys_str_mv | AT sanchezperezmanuel consumersfeltcommitmenttowardsretailersindexdevelopmentandvalidation AT iniestabonillomariaangeles consumersfeltcommitmenttowardsretailersindexdevelopmentandvalidation |