La confianza del consumidor en el minorista: desarrollo y contraste de un modelo conceptual
In this paper the concept of trust in exchange relationships is analysed, exposing a conceptual model in the context of consumer-retailer relationships. Several measures of trust dimensions are developed, and the proposed trust model is tested through a confirmatory factor analysis of higher order....
| Autori principali: | , , |
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| Natura: | info:eu-repo/semantics/article |
| Lingua: | Spanish / Castilian |
| Pubblicazione: |
Esic Editorial
2024
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| Soggetti: | |
| Accesso online: | http://hdl.handle.net/10835/15053 |