La confianza del consumidor en el minorista: desarrollo y contraste de un modelo conceptual

In this paper the concept of trust in exchange relationships is analysed, exposing a conceptual model in the context of consumer-retailer relationships. Several measures of trust dimensions are developed, and the proposed trust model is tested through a confirmatory factor analysis of higher order....

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Detalhes bibliográficos
Main Authors: Sánchez Pérez, Manuel, Iniesta Bonillo, María Angeles, Sáez González, Elvira Del Milagro
Formato: info:eu-repo/semantics/article
Idioma:Spanish / Castilian
Publicado em: Esic Editorial 2024
Assuntos:
Acesso em linha:http://hdl.handle.net/10835/15053