User's claims, an instrument to evaluate nursing

The survey of the health care quality through the analysis of claims is an accredited tool in the biography consulted. Although users´ assessments concerning nurses are usually positive, complaints are nevertheless increasing through different ways. Our objectives are to study both, the user's...

Full description

Bibliographic Details
Main Authors: Fernández-Sola, Cayetano, Granero Molina, José
Format: info:eu-repo/semantics/article
Language:English
Published: FUNDACIÓN INDEX 2014
Online Access:http://hdl.handle.net/10835/2629