Diagnosis of Administrative and Financial Processes in Community-Based Tourism Enterprises in Ecuador
In recent years, community-based tourism has become a source of income within indigenous and rural communities, either as a principal or complementary activity. However, the management of the administrative and financial processes of this type of enterprise was unknown. In this sense, this paper aim...
| Main Authors: | , , , , , , |
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| Format: | info:eu-repo/semantics/article |
| Language: | English |
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MDPI
2020
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| Subjects: | |
| Online Access: | http://hdl.handle.net/10835/8443 |
| _version_ | 1789406756195008512 |
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| author | Jaramillo Moreno, Bertha Cecilia Sánchez Cueva, Irene Paola Tinizaray Tituana, Dayana Gisell Narváez, Juan Carlos Cabanilla Vásconez, Enrique Armando Muñoz Torrecillas, María José Cruz Rambaud, Salvador |
| author_facet | Jaramillo Moreno, Bertha Cecilia Sánchez Cueva, Irene Paola Tinizaray Tituana, Dayana Gisell Narváez, Juan Carlos Cabanilla Vásconez, Enrique Armando Muñoz Torrecillas, María José Cruz Rambaud, Salvador |
| author_sort | Jaramillo Moreno, Bertha Cecilia |
| collection | DSpace |
| description | In recent years, community-based tourism has become a source of income within indigenous and rural communities, either as a principal or complementary activity. However, the management of the administrative and financial processes of this type of enterprise was unknown. In this sense, this paper aims to analyze the state of these processes within the so-called Community-Based Tourism Enterprises (CBTEs) in the provinces of Pichincha, Napo, and Imbabura (Ecuador). For this purpose, a matrix was designed to collect information on the administrative and financial processes that an enterprise should have, detailing all their elements with their respective assessment. Also, an interview was administered to the 28 community leaders (one for each CBTE) to diagnose each issue of business management. In this diagnosis, it was concluded that, despite having a certificate from the Ministry of Tourism (MINTUR), the Community-Based Tourism Enterprises have not implemented important administrative and financial processes such as a strategic plan, operational plan, market study, cost analysis, process manual, market plan, initial situation, results status, final status, or financial indicators. Therefore, in the long term, this leads to poor management of business resources, which can result in the closure of these enterprises. |
| format | info:eu-repo/semantics/article |
| id | oai:repositorio.ual.es:10835-8443 |
| institution | Universidad de Cuenca |
| language | English |
| publishDate | 2020 |
| publisher | MDPI |
| record_format | dspace |
| spelling | oai:repositorio.ual.es:10835-84432023-04-12T19:10:56Z Diagnosis of Administrative and Financial Processes in Community-Based Tourism Enterprises in Ecuador Jaramillo Moreno, Bertha Cecilia Sánchez Cueva, Irene Paola Tinizaray Tituana, Dayana Gisell Narváez, Juan Carlos Cabanilla Vásconez, Enrique Armando Muñoz Torrecillas, María José Cruz Rambaud, Salvador administrative process community-based tourism enterprises financial process tourism enterprises In recent years, community-based tourism has become a source of income within indigenous and rural communities, either as a principal or complementary activity. However, the management of the administrative and financial processes of this type of enterprise was unknown. In this sense, this paper aims to analyze the state of these processes within the so-called Community-Based Tourism Enterprises (CBTEs) in the provinces of Pichincha, Napo, and Imbabura (Ecuador). For this purpose, a matrix was designed to collect information on the administrative and financial processes that an enterprise should have, detailing all their elements with their respective assessment. Also, an interview was administered to the 28 community leaders (one for each CBTE) to diagnose each issue of business management. In this diagnosis, it was concluded that, despite having a certificate from the Ministry of Tourism (MINTUR), the Community-Based Tourism Enterprises have not implemented important administrative and financial processes such as a strategic plan, operational plan, market study, cost analysis, process manual, market plan, initial situation, results status, final status, or financial indicators. Therefore, in the long term, this leads to poor management of business resources, which can result in the closure of these enterprises. 2020-09-14T07:17:29Z 2020-09-14T07:17:29Z 2020-09-01 info:eu-repo/semantics/article 2071-1050 http://hdl.handle.net/10835/8443 en https://www.mdpi.com/2071-1050/12/17/7123 Attribution-NonCommercial-NoDerivatives 4.0 Internacional http://creativecommons.org/licenses/by-nc-nd/4.0/ info:eu-repo/semantics/openAccess MDPI |
| spellingShingle | administrative process community-based tourism enterprises financial process tourism enterprises Jaramillo Moreno, Bertha Cecilia Sánchez Cueva, Irene Paola Tinizaray Tituana, Dayana Gisell Narváez, Juan Carlos Cabanilla Vásconez, Enrique Armando Muñoz Torrecillas, María José Cruz Rambaud, Salvador Diagnosis of Administrative and Financial Processes in Community-Based Tourism Enterprises in Ecuador |
| title | Diagnosis of Administrative and Financial Processes in Community-Based Tourism Enterprises in Ecuador |
| title_full | Diagnosis of Administrative and Financial Processes in Community-Based Tourism Enterprises in Ecuador |
| title_fullStr | Diagnosis of Administrative and Financial Processes in Community-Based Tourism Enterprises in Ecuador |
| title_full_unstemmed | Diagnosis of Administrative and Financial Processes in Community-Based Tourism Enterprises in Ecuador |
| title_short | Diagnosis of Administrative and Financial Processes in Community-Based Tourism Enterprises in Ecuador |
| title_sort | diagnosis of administrative and financial processes in community-based tourism enterprises in ecuador |
| topic | administrative process community-based tourism enterprises financial process tourism enterprises |
| url | http://hdl.handle.net/10835/8443 |
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