The visible OPS handbook: implementing ITIL in practical and auditable steps /
| Egile nagusia: | |
|---|---|
| Beste egile batzuk: | , |
| Formatua: | Liburua |
| Hizkuntza: | Spanish English |
| Argitaratua: |
Oregon:
IT Process Institute,
2010.
|
| Edizioa: | First edition revised / |
| Gaiak: |
Aurkibidea:
- Phase one: stabilize the patient and modify first response
- Phase two: catch & release and find fragile artifacts projects
- Phase three: create a repeatable build library
- Phase four: continual improvement.