APA način citiranja (7. izdanje)

Estrella Ramón, A. M., Sánchez Pérez, M., Swinnen, G., & Vanhoof, K. (2023). A model to improve management of banking customers. Emerald.

Čikaški stil citiranja (17. izdanje)

Estrella Ramón, Antonia María, Manuel Sánchez Pérez, Gilbert Swinnen, i Koen Vanhoof. A Model to Improve Management of Banking Customers. Emerald, 2023.

MLA način citiranja (8. izdanje)

Estrella Ramón, Antonia María, et al. A Model to Improve Management of Banking Customers. Emerald, 2023.