An index for measuring horizontal differentiation in hospitality

Amid a continuous and evolving offer of new services, the hospitality industry is immersed in a highly competitive changing environment, being differentiation an essential strategy to survive and gain a competitive advantage. As a consequence, a differentiation strategy is continuously being defined...

詳細記述

書誌詳細
主要な著者: Illescas Manzano, María Dolores, Sánchez Pérez, Manuel, Martínez Puertas, Sergio
フォーマット: info:eu-repo/semantics/article
言語:English
出版事項: Association of Economists and Managers of the Balkans in cooperation with the Faculty of Tourism and Hospitality, Ohrid, North Macedonia 2024
主題:
オンライン・アクセス:http://hdl.handle.net/10835/15044