An index for measuring horizontal differentiation in hospitality
Amid a continuous and evolving offer of new services, the hospitality industry is immersed in a highly competitive changing environment, being differentiation an essential strategy to survive and gain a competitive advantage. As a consequence, a differentiation strategy is continuously being defined...
Main Authors: | , , |
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格式: | info:eu-repo/semantics/article |
语言: | English |
出版: |
Association of Economists and Managers of the Balkans in cooperation with the Faculty of Tourism and Hospitality, Ohrid, North Macedonia
2024
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主题: | |
在线阅读: | http://hdl.handle.net/10835/15044 |